How can we help?

Tell us about an order, a payout, a partner or your data. You'll get a ticket number straight away and a reply within 48 hours.

We reply within 48 hours and resolve this within 15 days.

We need a phone number or an email to reply.

On your order confirmation, e.g. MG-2610-0042.

Printed on their card, under the QR code, e.g. MG7K2QPA.

For example: Partner asked me to pay in cash

Dates, amounts and what you'd like us to do all help us sort it out faster.

We use these details only to handle this request and to contact you about it, as explained in our privacy notice. We keep the record of the request as the law requires for complaints.